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What makes the status quo so challenging to change?

17/07/2017 By Max Hardy Leave a Comment

collective impactPerspectives from the field: A conversation about collective impact and collaboration from Australia and Canada

Over the last month, Liz Weaver, Vice President, Tamarack Institute and I have been engaged in an email exchange puzzling out the answers to many wicked questions about collective impact and community change. Below is part IV of V, where we discuss how to ensure a community agenda not just a shared agenda. If you would like to view previous posts, please click on the part you would like to view: Part I, Part II, Part III.

What makes the status quo so challenging to change?

LIZ WEAVER:

The status quo is deceptive. We are entranced by the busyness of our work. Our days are filled with meetings, applications for funding, telephone calls and endless emails. This frenetic pace feeds our ego and makes us feel important and at times, invincible. And yet, the problems that our communities are facing are not going away and many are getting worse.

This frenetic pace feeds our ego and makes us feel important and at times, invincible.

We know that complex problems need the engagement of diverse stakeholders to get a deep understanding of the problem. We also need to move beyond the status quo, the partners we usually work with, to bring new partners to the table.

The status quo does not allow us to go deeper, to ask the difficult questions. A number of years ago my colleague and friend, Jay Connor asked me these provocative questions: Just who are you doing this work for? Are you here to maintain your job or impact the community?

The status quo does not invite provocative questions.

If we are dissatisfied with the growing inequity in our communities. If we are dissatisfied with going to work every day and seeing increases in the demand for services that meet crisis but are not preventative. If we want a change, we need to rail against the status quo. We need to do something different. We need to ask tough questions, engage in systems and work to impact policies. This means railing against the status quo.

MAX HARDY:

I reckon you’ve nailed it Liz. What I would add is that systems exist for a reason. Being explicit about the pay-offs for the status quo somehow makes it easier to change it. The status quo is working for some. It may be a CEO whose primary concern is to their own career and reputation, or to please their board (to keep their job or receive a pay increase). The status quo may serve organisations who are primarily focused on meeting KPIs set by their funding bodies. More provocatively, the status quo can also serve socially disadvantaged groups in a curious way. It may be easier to remain in a dependent, oppressed state and give up, or complain, than to accept the opportunity to be part of a solution.

I recall my work as a social worker reading extensively about family dynamics, especially Salvador Minuchin. He talked about homeostasis being the ‘tendency towards a relatively stable equilibrium between interdependent elements, especially as maintained by physiological processes’. Applying this concept to a family system Minuchin posed that while most people in a family will collude with the family dynamics, it will only take one player in the system to behave differently for the whole system to change. It may go into chaos, or a state of flux until a new, hopefully healthier homeostasis is achieved. I think the same applies to collective impact initiatives. There is a kind of collusion that occurs in the current system, otherwise it wouldn’t be there. Once understood, people and organisations can make choices because there is a higher purpose involved, or different pay offs, by daring not to collude.

 

Do you agree with their perspectives? Do you have other questions they should consider? What are the challenges you are facing as you engage in collective impact? We invite you to add your comments and join the conversation here.

Click here to view the publication.

Filed Under: Collective Impact Tagged With: Collaboration, Collaborative Governance, Collective Impact

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Max Hardy TEDx St Kilda

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Max Hardy Consulting
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The Honourable Andrew Powell MP

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Lisa Rae

I first encountered Max in Auckland when he delivered IAP2 training I was attending. Many years later, I’ve had the opportunity to work with him on two significant local government projects in Melbourne using co-design and deliberative engagement approaches. Max’s great strength was helping council decision makers understand their role in the engagement process and

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Beatrice Briggs

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Craig Wallace

I have worked with Max Hardy on two complex projects which took deliberative democracy and applied it to new problems. In 2007 at a ceremony in Arizona, USA Max along with the ACT Disability Advisory Council was awarded the IAP2 (International) Award for "Project of the Year" for our Citizens Jury project which provided scorecard

Courtney Brown, Director, BDR Projects

'I have known and worked with Max for about two years, however I have been very aware of his career and engagement experience applied to major projects across industry sectors for a much longer period. Max has been at the forefront of pioneering new mechanisms and methodologies for genuine engagement and this resonates for his

Becky Hirst

'Max is one of the leading superstars of community engagement and collaborative governance in Australia. Since I first met him as my trainer in Adelaide back in 2007, I've admired his approach. He's passionate, dedicated, admired in the field and I look forward to seeing the next steps of his career unfold. Watch out world!'

Barbara Dart

Max recently facilitated a two day course for us at Council about tackling the internal and external challenges of community engagement. Max is an exceptional facilitator and his ability to draw on experiences across such a broad and diverse background in CE is invaluable to those before him. I would highly recommend Max to anyone

Carol M Anderson

'If one were to ask me who was the best facilitator and facilitation trainer in the world, I would unequivocally answer “Max Hardy.” As the public involvement manager at one of the largest U.S.-based environmental engineering firms, I often took along my notes from Max’s facilitation class to meet with clients and, on their behalf, with the public.

Jessie Keating

Working with Max is a delight. Max’s facilitation, collaboration and problem solving style is respectful and calm, along with being both accessible and professional. The most significant project we have worked on with Max was the planning and undertaking of a community symposium, focused on the drafting of our city’s 20 year strategy, MV2040. We

Crispin Butteriss, Bang the Table

'Max is a long time colleague, mentor and friend. He has a deft touch as a facilitator and collaboration strategist due his deeply developed empathetic listening skills, along with the experience and wisdom of many years of working on thorny problems with people from all walks of life'. Crispin Butteriss, PhD Co-founder and Chief Practice

Anna Kelderman

'Max's extensive experience with deliberative engagement, as well as his uniquely calming facilitation style, has helped bring about a step-change in the type of public engagement expected in Western Australia. It has been an absolute pleasure to partner with and learn from the best in the business, and I continue to look for opportunities to

Lindy Fentiman

'I have had the pleasure of working with Max when he ventures up to sunny Queensland!  He is a generous, insightful and highly skilled professional who absolutely practices what he believes in.  Nobody understands the importance of collaboration, engagement and the challenges this brings for organisations better than Max!  He is an excellent coach, facilitator

Moira Deslandes

'Max is a democracy enthusiast. He finds ways to enable, empower and encourage every voice to be heard and designs processes that foster the principle: every voice is worth hearing.' Moira Deslandes Director, Moira Deslandes  Consulting  

Lara Damiani

'I had the wonderful opportunity to watch Max in action facilitating the Citizen's Jury for People With Disability Australia in Sydney last month which I was filming. Max's tagline "results through collaboration" is spot on. It was pure magic watching Max create collaboration and results from a randomly selected jury - 12 very unique personalities

Ian Dixon, Dixon Partnering Solutions

'I have worked with Max on many occasions and have great respect for his skills and knowledge around community engagement and collaboration. He is an expert trainer and a strong advocate for Appreciative Inquiry approaches.' Ian Dixon, Principal, Dixon Partnering Solutions

Amanda Newbery, Articulous

'Max Hardy has a unique ability to build the confidence and capacity of teams working in engagement. He brings a wealth of experience and insight. We have worked together on a number of deliberative projects and he is a delight to work with!' Amanda Newbery Articulous

Eugene McGarrell, FACS

'Max Hardy has worked with my senior executive team and local stakeholders to facilitate the co-creation of social wellbeing strategies. Max’s style is both collaborative and supportive and he gets the best from people involved. I highly recommend Max to anyone who is embarking on a process of co-creation.' Eugene McGarrell District Director, Northern Sydney

Amber James

'I have known Max for more than ten years. I was a student of his doing the IAP2 Certificate, engaged him as a consultant for in-house work in local government, and then worked alongside him on a consumer engagement capacity building project at the Royal Brisbane Womens Hospital. He is great to be around and

Kellie King

'I have had the pleasure of both being a participant in a fantastic training session run by Max, and also as a client. Max was of tremendous assistance navigating through a challenging engagement process with great support, advice and good humour. Thank you Max.' Kellie King General Manager – Community & Corporate Services, Wannon Water

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